Digitplus

Help centre

Common questions, with quick answers.

Tracking my order

Sign in and go to Orders, or check the email we sent. Each status (paid → packed → shipped → delivered) triggers an update.

Returns

You have 14 days from delivery to return eligible items in their original packaging. See Shipping & returns.

Warranty claims

Send us your order number and a short description of the issue on WhatsApp and we'll triage within one business day.

Payment problems

If a Paystack payment fails but money was deducted, it usually reverses within 24 hours. Forward the bank SMS to orders@thedigitplus.com and we'll chase it.